Learn how we use and protect your data.

Your privacy and trust are very important to CAFIVER S.A. DE C.V., and for that reason it is essential that we ensure you know how we safeguard the integrity, privacy and protection of your personal data. This is a commitment to safeguarding it in strict compliance with the Federal Law on the Protection of Personal Data Held by Private Parties.

For CAFIVER S.A. DE C.V., it is essential to collect certain personal data in order to carry out our company's activities. Accordingly, we are obligated to fully comply with the legal and security measures sufficient to protect the personal data you provide for the purposes described in this privacy policy.

Privacy Notice | Information Collection

Collecting personal information from our human talent is essential to establishing a healthy employment relationship, as is applying the legal measures that govern it. Below we describe some of those policies.

We do this with the sole purpose of giving you full control and decision over your personal data. For that reason, we recommend that you read the following information carefully.

We remind you that the purpose of this bulletin is to keep you informed and to let you know that you have full control and decision over your personal data. If you would like to know more, you can visit our website: www.cafiver.com

In the event of changes to this document, we will notify you in advance through the mechanisms established and described below:

Identification details of CAFIVER S.A. DE C.V. (DATA CONTROLLER)

Legal Name: CAFIVER S.A. DE C.V.
Trade Name: CAFIVER
Address: Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. México C.P. 94450.

Privacy Notice | Personal Data

For the purposes set out in this privacy notice, please be aware that there are several ways in which we may collect your personal data, including:

1. When you provide it to us directly.
2. When you visit our website or use our online services.
3. When you provide information through service rating surveys.
4. When information is obtained from other sources permitted by law.

Below, we describe each of them:

Personal data we collect directly or through electronic surveys:

It is obtained when you provide it to us yourself through various means, such as your physical presence at our facilities. The data we obtain this way includes: name, age, nationality, address, phone number, email address, Federal Taxpayer Registry (RFC) number, and images and sound captured by the company's surveillance cameras.

Personal data we collect when you visit our official website or Facebook, or use our online services such as submitting a résumé or the contact form.

This information refers exclusively to the personal data sent to our institutional email address. This includes: name, email address and phone number.

Personal data we collect through product and service rating surveys.

To provide you with quality service and maintain continuous improvement, we give you service rating surveys through which we collect your personal data, such as: name, phone number and email address.

This information refers to what you provide when you respond to our surveys. This is an exchange we carry out in order to offer you quality service. It is also how we can learn how you see us.

Privacy Notice | Sensitive Personal Data

To fulfill the purposes set out and detailed in this privacy notice, sensitive personal data will be collected and processed. The same applies to data relating to debit or credit card numbers used to pay for our services.

It is important to note that we commit to processing this data under security measures, responsibility and ethics, always guaranteeing its confidentiality.

If, as the data subject, you wish to object to the processing of your personal and/or sensitive data for purposes that are not necessary and did not give rise to the legal relationship, you may do so by submitting a written request to the Special Privacy Office (Unidad Especial de Atención a la Privacidad), located at Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. México C.P. 94450, addressed directly to the company's Director of Administration.

Purpose of Processing of Personal and Sensitive Data

The Personal Data you provide to us will be used for the following purposes:

1. Sending information by email about updates to our products and services, as well as carrying out promotions and presales (advertising), both at our facilities and on our Facebook page and/or other social media.
2. Updating the CAFIVER S.A. DE C.V. database.
3. For your safety and that of our visitors, images and sound will be video recorded and stored on our security devices.
4. Photographs of data subjects will be used on our website and on social media.

The Sensitive Data you provide to us will be used for the following purposes:

1. To collect payment for services provided by CAFIVER S.A. DE C.V.
2. Updating personal data in order to send promotions and advertising for our products and services.
3. In accordance with Articles 49, 50 and 51 of the Regulations of the Federal Law on the Protection of Personal Data Held by Private Parties, CAFIVER S.A. DE C.V. is solely responsible for safeguarding the sensitive data obtained through the various means described above.

Privacy Notice | Revocation of Consent

In accordance with Article 21 of the Regulations of the Federal Law on the Protection of Personal Data Held by Private Parties, consent to the processing of personal and/or sensitive data may be revoked at any time. The following procedure has been implemented for this purpose:

Submit the request in writing and in person at Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. México C.P. 94450, at the Special Privacy Office, in the administration department, between 9:00 a.m. and 6:00 p.m., Monday through Friday.

The request must include the following information:

1. The data subject's name and address or another means of communicating the follow-up and response to the request.
2. Official documents proving the data subject's identity or, where applicable, legal representation.
3. A statement of revocation of consent.

Likewise, the deadlines for handling the request are as follows:

The Special Privacy Office will inform you, within twenty business days from the submission of the request, whether it is granted or denied. If granted, it will take effect within no more than fifteen business days following the first response.

Both periods may be extended, once and for up to the same length of time, if necessary and with prior notice. If the request is denied, you will be informed within the stated deadlines, along with the reasons for the response.

How to Exercise ARCO Rights

In compliance with Articles 16 and 22 of the Federal Law on the Protection of Personal Data Held by Private Parties, the data subject, in person or through a duly accredited legal representative, may exercise ARCO rights (access, rectification, cancellation and objection) directly before the Special Privacy Office, in the administration department of CAFIVER S.A. DE C.V.

For the purposes of this privacy notice, the following terms mean:

1. Access. Accessing the personal data we hold about you.
2. Rectification. If the data is inaccurate or incomplete.
3. Cancellation. When you consider that the data is not required for any of the purposes set out in this privacy notice, is being used for purposes you did not consent to, or the contractual or service relationship has ended.
4. Objection. Objecting to the processing of your data for specific purposes.

These rights will hereinafter be referred to by the acronym ARCO.

To ensure you can exercise your ARCO rights, we have implemented the following mechanism:

The corresponding request must be submitted at Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. México C.P. 94450, at the Special Privacy Office, in the administration department:

Your request must include the following information:

1. The data subject's name and address or another means of communicating the response to the request.
2. Official documents proving the data subject's identity or, where applicable, legal representation.
3. A clear and precise description of the personal data with respect to which you wish to exercise any of the aforementioned rights.
4. Any other element or document that helps locate the personal data.

The deadlines for handling your request are as follows:

The Special Privacy Office of CAFIVER S.A. DE C.V. will inform you, within twenty business days from the submission of the request, whether it is granted or denied. If granted, it will take effect within no more than fifteen business days following the first response. Likewise, both periods may be extended once, if necessary and with prior notice. If the request is denied, you will be informed within the stated deadlines, along with the reasons for the response.

For more information, please contact the Special Privacy Office at (272) 724 1255.

To make it easier to exercise your ARCO rights, we provide request forms, which you can obtain on the website www.cafiver.com or in person at the Special Privacy Office, in the administration department, located at Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. México C.P. 94450.

It is important to note that the personal and/or sensitive data collected is used exclusively for the purposes stated in this document. Therefore, if the data subject wishes to limit the use or disclosure of their data, they may do so at any time, in writing, before the Special Privacy Office, in the administration department, located at Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. México C.P. 94450.

Changes to the Privacy Policy

We reserve the right to make changes or updates to this privacy notice at any time, including to address legislative or case-law developments, internal policies, new requirements for providing or offering our services or products, and market practices.

These changes will be made available to the public through any of the following means:

1. Notices posted visibly in our offices.
2. On our website www.cafiver.com
3. By message to the last email address you provided to us.

Mechanisms and Technologies That Collect Data Automatically

CAFIVER S.A. DE C.V. states here that, in order to carry out a commercial transaction, mechanisms and technologies will be used that allow us to collect data directly and automatically. Accordingly, you are informed that the company uses "cookies" on its website www.cafiver.com, which are understood as follows:

Cookies: A data file stored on the hard drive of a user's computer or electronic communications device when browsing a specific website, which allows state information to be exchanged between that site and the user's browser.

Likewise, state information may reveal session identifiers, authentication or user preferences, as well as any data stored by the browser regarding the website.

Special Privacy Office

CAFIVER S.A. DE C.V. is responsible for the processing of your personal data through the person in charge of the Special Privacy Office, in the administration department, located at Camino a Potrerillo S/N, Fracc. Ojo de Agua, Ixtaczoquitlán, Ver. México C.P. 94450.

Email: ventasenlinea@cafiver.com.mx
Phone: +52 272 154 8812